Privacy Policy

Artis Energy Intelligence LLC ("Artis," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in the following ways:

• Information you provide directly: When you fill out a contact form, request a pre-qualification, or correspond with us, we collect your name, company name, email address, phone number, and the content of your message.
• Usage data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
• Client data: As part of our service engagements (ECO, EMaaS, RTIS® Monitoring, Bill Wrapper), we may process energy usage data, utility invoice data, and facility information provided by our clients. This data is governed by separate service agreements.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill service requests
• Deliver and improve our energy analytics and managed services
• Send you information about our services, updates, and relevant content (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations and enforce our agreements
• Detect and prevent fraud or misuse of our services

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may engage third-party vendors who assist in operating our website and delivering services (e.g., hosting providers, analytics tools). These parties are contractually obligated to keep your information confidential.
• Legal requirements: We may disclose information if required to do so by law or in response to valid legal process.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We may use analytics services (such as Google Analytics) to understand how visitors use our site. These services collect information anonymously and report trends without identifying individual visitors.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client engagement data is retained in accordance with the terms of the applicable service agreement.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites, including artisenergy.com. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Artis Energy Intelligence LLC
• Phone: 860-613-7000
• Web: Contact form